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Trouble logging in?
If you are experiencing trouble logging in, please follow these troubleshooting guide steps:
1st: Please make sure you have not accidently activated CAPS LOCK on your keyboard and entered the password in CAPITALS that way.
2nd: Log in will fail if you are blocking cookies set by the wikiloops.com origin server, please make sure to allow such first-party-cookies. Default cookie settings may be different on different computers, or after a browser- or security software has been installed or updated.
3rd: If you have set up your user-account on wikiloops thru the Facebook-login-gateway (no longer offered to new users), then you will expect to be logged in automatically after clicking on "sign in". If that fails, please make sure you are currently logged in with facebook, otherwise the auto-log in will not fire.
We strongly recommend to use the reset password routine as explanied in the following chapter (enter the email address you used for your facebook account) so you get a password to log on to wikiloops independent of facebook in the future.
The outdated log-in-with-facebook function will be removed from wikiloops by january 2018.
Requesting a new password for your wikiloops member account
To request a new password, follow these steps:
To change the reset password to something which may be easier to remember, follow the profile setup guide