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Cannot get a profile banner pic to load

Cannot get a profile banner pic to load

posted on #1
BooDoggie Supporter
Posts: 38
Joined: 07.01.2019
I've been updating my profile, and I cannot get the banner pic to show up no matter what file I choose or the file size. Any suggestions?
posted on #2
TeeGee Supporter
Posts: 1747
Joined: 27.09.2014
Hi, one thing to make sure is that the picture name has no gaps or special characters. So for instance picture_1.jpg and not picture 1.jpg
+1
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posted on #3
BooDoggie Supporter
Posts: 38
Joined: 07.01.2019
The file name I'm trying to use is banner.jpg But it will not take it. The file size is only 181kb... It has me stumped.
posted on #4
BooDoggie Supporter
Posts: 38
Joined: 07.01.2019
TeeGee wrote:
Hi, one thing to make sure is that the picture name has no gaps or special characters. So for instance picture_1.jpg and not picture 1.jpg


I still cannot get a picture to load in the banner spot. Is there a specific size, resolution, or pixel ratio that I am not seeing? I'll try attaching the image here. Maybe you can put it in the proper folder location or something???
posted on #5
TeeGee Supporter
Posts: 1747
Joined: 27.09.2014
Lol uploading pictures to forum posts is tricky as well B) You need to edit your post and attach the picture, then it will show. Wikiloops is a handmade forum, so you got the odd bug here and there ;)
posted on #6
BooDoggie Supporter
Posts: 38
Joined: 07.01.2019
I've tried two different image types jpg and png both here on the forum and in my edit profile but still no luck. I cannot get an image to upload.
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